Privacy Policy — Hatch Technologies Pte Ltd
Our Commitment to Privacy
Hatch Technologies Pte Ltd ("Hatch") is committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.
Company Details: Hatch Technologies Pte Ltd Company Registration Number: 201918827D Registered Office: 11 Prinsep Link, The Foundry, Singapore 187949 Website: https://hatch.sg/
What This Policy Covers
This Privacy Policy applies to all personal data collected by Hatch Technologies Pte Ltd through:
Our website (https://hatch.sg/)
Email communications
In-person interactions and programme registrations
Telephone conversations
Written forms and applications
Other channels through which you interact with us
Personal Data We Collect
Providing personal data to us is voluntary. However, if you choose not to provide certain information, we may not be able to deliver our services, process your application, or respond to your inquiries.
Types of Personal Data
Identification Information
Full name
NRIC/FIN number (where required for programme eligibility)
Date of birth and age
Gender
Photograph and video recordings
Contact Information
Residential address
Email address
Mobile and telephone numbers
Emergency contact details
Educational and Employment Information
Educational qualifications and history
School attendance records
Previous employment history
Current employment status
Skills and competencies
Training and certification records
Programme Participation Information
Application and registration details
Programme attendance and participation records
Assessment and evaluation results
Portfolio work and project submissions
Feedback and testimonials
Progress notes and case documentation
Financial Information
Payment history
Bank account details (for stipend disbursement)
Household income information (for needs assessment)
Health and Wellbeing Information
Dietary requirements and allergies
Medical conditions relevant to programme participation
Mental health support needs (where disclosed)
Emergency medical information
Digital Interaction Data
Website usage data and analytics
IP address and device information
Browser type and settings
Cookies and similar tracking technologies
Login credentials (when user accounts are implemented)
Special Categories of Data
In limited circumstances, we may collect sensitive personal data with your explicit consent, such as:
Health information necessary for programme safety
Information about circumstances affecting programme participation
Data shared voluntarily in personal development contexts
How We Collect Personal Data
We collect personal data through various channels.
Direct Collection
Online forms on our website
Programme application and registration forms
Email and telephone communications
In-person interviews and assessments
Programme participation and activities
Feedback surveys and evaluations
Third-Party Sources
Social service partners and referring agencies
Educational institutions
Previous or current employers (with your consent)
References you provide
Automated Collection
Cookies and analytics tools on our website
Email engagement tracking
Other automated technologies
If you provide personal data of another individual, you confirm you have obtained their consent for us to collect, use, and disclose their personal data in accordance with this Privacy Policy.
How We Use Personal Data
We use personal data for legitimate purposes related to our mission of closing the skills gap and supporting underrepresented communities in employment.
Programme Delivery and Support
Assessing programme eligibility and suitability
Designing and delivering programmes and interventions
Providing personalised support and mentorship
Tracking participation and progress
Evaluating programme outcomes
Maintaining participant safety and wellbeing
Communication and Engagement
Responding to inquiries
Sending programme updates
Sharing relevant opportunities
Conducting surveys and gathering feedback
Alumni engagement
Partnership and Collaboration
Facilitating job placements
Coordinating with social service partners
Updating referring agencies (with consent)
Collaborating with funders and stakeholders
Administrative and Operational Purposes
Maintaining accurate records
Internal reporting and analysis
Financial management and auditing
Legal and regulatory compliance
Protecting organisational interests
Research and Impact Assessment
Programme evaluations and research
Trend and outcome analysis
Preparing impact reports (anonymised where possible)
Improving programme design
Marketing and Communications
Promoting programmes and services
Sharing success stories (with consent)
Public awareness initiatives
Legal Basis for Processing
We process personal data under the PDPA based on:
Consent: When you agree to specific uses
Contractual Necessity: To deliver programmes and services
Legal Obligation: Compliance with laws
Legitimate Interests: Supporting our mission respectfully
Public Interest: Providing skills training and employment support
Disclosure of Personal Data
We may share personal data with third parties on a need-to-know basis.
Service Partners and Vendors
Training providers
Technology service providers
Administrative service providers
Stakeholders and Partners
Employers (with consent)
Social service organisations
Government agencies
Healthcare professionals
Funders and Supporters
Grant-making foundations
Corporate partners
Research partners (anonymised data where possible)
Legal and Regulatory Bodies
Regulatory authorities
Law enforcement agencies
Legal advisors and auditors
All third parties must maintain confidentiality and use data only for authorised purposes.
International Data Transfers
We do not routinely transfer personal data outside Singapore. If we do so in the future, we will implement safeguards such as:
Ensuring equivalent data protection standards
Contractual protections
Explicit consent where required
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse performance.
Types of Cookies
Essential Cookies: Required for basic functionality
Analytics Cookies: Measure site usage (e.g., Google Analytics)
Marketing Cookies: Track engagement for relevant content
Managing Cookies
You can control cookies via browser settings. Disabling some cookies may affect website functionality.
Data Security
We implement technical and organisational measures to protect personal data from:
Unauthorised access or disclosure
Accidental loss or destruction
Misuse or alteration
Security Measures
Data encryption
Access controls and authentication
Regular security assessments
Staff data protection training
Secure storage and backup
Incident response protocols
While we take reasonable steps to protect data, no method is completely secure.
Data Retention
We retain personal data only as long as necessary.
Retention Periods
Programme Participant Data: 7 years after programme completion
Website Analytics: 26 months
Employment Applications: 12 months
Other Records: As required by law or operations
After retention periods, data will be deleted or anonymised securely.
Your Rights Under the PDPA
Right to Access You may request information about what data we hold and how we use it.
Right to Correction You may request corrections to inaccurate or incomplete data.
Right to Withdraw Consent You may withdraw consent for processing at any time.
Right to Data Portability Where applicable, you may request a portable copy of your data.
Exercise of Rights
Administrative Fee: SGD $20 for access requests
Response Time: Within 30 calendar days
Limitations: We may decline requests in certain circumstances
If a request is refused, we will explain the reasons unless legally restricted.
Data Breach Notification
If a data breach is likely to cause significant harm, we will:
Assess the breach promptly
Notify PDPC within 3 calendar days
Notify affected individuals
Contain and remedy the breach
Prevent future occurrences
Children and Minors
Some of our programmes include minors.
Parental Consent
We obtain parental/guardian consent unless:
Collection is in the minor's best interest
It is needed for emergencies
The PDPA permits it
Special Protections
Limited data collection
Enhanced security
Age-appropriate communication
Parental access rights
Third-Party Websites
Our website may link to external sites. Their privacy practices are not covered by this Policy.
Changes to This Privacy Policy
We may update this Policy. For material changes, we will:
Post a notice on our website
Update the "Last Updated" date
Notify registered users (where applicable)
Continued use of our services indicates acceptance of the updated Policy.
Contact Information
General Inquiries
Hatch Technologies Pte Ltd 11 Prinsep Link, The Foundry Singapore 187949 Email: hello@hatch.sg Website: https://hatch.sg/
Data Protection Officer
Email: hello@hatch.sg We will respond within 3 working days.
Personal Data Protection Commission
https://www.pdpc.gov.sg
Consent and Acknowledgment
By providing your personal data, using our Website, or participating in our programmes, you acknowledge that you have read, understood, and agree to this Privacy Policy. You may withdraw consent at any time by contacting us.
Privacy Policy — Hatch Technologies Pte Ltd
Our Commitment to Privacy
Hatch Technologies Pte Ltd ("Hatch") is committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.
Company Details: Hatch Technologies Pte Ltd Company Registration Number: 201918827D Registered Office: 11 Prinsep Link, The Foundry, Singapore 187949 Website: https://hatch.sg/
What This Policy Covers
This Privacy Policy applies to all personal data collected by Hatch Technologies Pte Ltd through:
Our website (https://hatch.sg/)
Email communications
In-person interactions and programme registrations
Telephone conversations
Written forms and applications
Other channels through which you interact with us
Personal Data We Collect
Providing personal data to us is voluntary. However, if you choose not to provide certain information, we may not be able to deliver our services, process your application, or respond to your inquiries.
Types of Personal Data
Identification Information
Full name
NRIC/FIN number (where required for programme eligibility)
Date of birth and age
Gender
Photograph and video recordings
Contact Information
Residential address
Email address
Mobile and telephone numbers
Emergency contact details
Educational and Employment Information
Educational qualifications and history
School attendance records
Previous employment history
Current employment status
Skills and competencies
Training and certification records
Programme Participation Information
Application and registration details
Programme attendance and participation records
Assessment and evaluation results
Portfolio work and project submissions
Feedback and testimonials
Progress notes and case documentation
Financial Information
Payment history
Bank account details (for stipend disbursement)
Household income information (for needs assessment)
Health and Wellbeing Information
Dietary requirements and allergies
Medical conditions relevant to programme participation
Mental health support needs (where disclosed)
Emergency medical information
Digital Interaction Data
Website usage data and analytics
IP address and device information
Browser type and settings
Cookies and similar tracking technologies
Login credentials (when user accounts are implemented)
Special Categories of Data
In limited circumstances, we may collect sensitive personal data with your explicit consent, such as:
Health information necessary for programme safety
Information about circumstances affecting programme participation
Data shared voluntarily in personal development contexts
How We Collect Personal Data
We collect personal data through various channels.
Direct Collection
Online forms on our website
Programme application and registration forms
Email and telephone communications
In-person interviews and assessments
Programme participation and activities
Feedback surveys and evaluations
Third-Party Sources
Social service partners and referring agencies
Educational institutions
Previous or current employers (with your consent)
References you provide
Automated Collection
Cookies and analytics tools on our website
Email engagement tracking
Other automated technologies
If you provide personal data of another individual, you confirm you have obtained their consent for us to collect, use, and disclose their personal data in accordance with this Privacy Policy.
How We Use Personal Data
We use personal data for legitimate purposes related to our mission of closing the skills gap and supporting underrepresented communities in employment.
Programme Delivery and Support
Assessing programme eligibility and suitability
Designing and delivering programmes and interventions
Providing personalised support and mentorship
Tracking participation and progress
Evaluating programme outcomes
Maintaining participant safety and wellbeing
Communication and Engagement
Responding to inquiries
Sending programme updates
Sharing relevant opportunities
Conducting surveys and gathering feedback
Alumni engagement
Partnership and Collaboration
Facilitating job placements
Coordinating with social service partners
Updating referring agencies (with consent)
Collaborating with funders and stakeholders
Administrative and Operational Purposes
Maintaining accurate records
Internal reporting and analysis
Financial management and auditing
Legal and regulatory compliance
Protecting organisational interests
Research and Impact Assessment
Programme evaluations and research
Trend and outcome analysis
Preparing impact reports (anonymised where possible)
Improving programme design
Marketing and Communications
Promoting programmes and services
Sharing success stories (with consent)
Public awareness initiatives
Legal Basis for Processing
We process personal data under the PDPA based on:
Consent: When you agree to specific uses
Contractual Necessity: To deliver programmes and services
Legal Obligation: Compliance with laws
Legitimate Interests: Supporting our mission respectfully
Public Interest: Providing skills training and employment support
Disclosure of Personal Data
We may share personal data with third parties on a need-to-know basis.
Service Partners and Vendors
Training providers
Technology service providers
Administrative service providers
Stakeholders and Partners
Employers (with consent)
Social service organisations
Government agencies
Healthcare professionals
Funders and Supporters
Grant-making foundations
Corporate partners
Research partners (anonymised data where possible)
Legal and Regulatory Bodies
Regulatory authorities
Law enforcement agencies
Legal advisors and auditors
All third parties must maintain confidentiality and use data only for authorised purposes.
International Data Transfers
We do not routinely transfer personal data outside Singapore. If we do so in the future, we will implement safeguards such as:
Ensuring equivalent data protection standards
Contractual protections
Explicit consent where required
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyse performance.
Types of Cookies
Essential Cookies: Required for basic functionality
Analytics Cookies: Measure site usage (e.g., Google Analytics)
Marketing Cookies: Track engagement for relevant content
Managing Cookies
You can control cookies via browser settings. Disabling some cookies may affect website functionality.
Data Security
We implement technical and organisational measures to protect personal data from:
Unauthorised access or disclosure
Accidental loss or destruction
Misuse or alteration
Security Measures
Data encryption
Access controls and authentication
Regular security assessments
Staff data protection training
Secure storage and backup
Incident response protocols
While we take reasonable steps to protect data, no method is completely secure.
Data Retention
We retain personal data only as long as necessary.
Retention Periods
Programme Participant Data: 7 years after programme completion
Website Analytics: 26 months
Employment Applications: 12 months
Other Records: As required by law or operations
After retention periods, data will be deleted or anonymised securely.
Your Rights Under the PDPA
Right to Access You may request information about what data we hold and how we use it.
Right to Correction You may request corrections to inaccurate or incomplete data.
Right to Withdraw Consent You may withdraw consent for processing at any time.
Right to Data Portability Where applicable, you may request a portable copy of your data.
Exercise of Rights
Administrative Fee: SGD $20 for access requests
Response Time: Within 30 calendar days
Limitations: We may decline requests in certain circumstances
If a request is refused, we will explain the reasons unless legally restricted.
Data Breach Notification
If a data breach is likely to cause significant harm, we will:
Assess the breach promptly
Notify PDPC within 3 calendar days
Notify affected individuals
Contain and remedy the breach
Prevent future occurrences
Children and Minors
Some of our programmes include minors.
Parental Consent
We obtain parental/guardian consent unless:
Collection is in the minor's best interest
It is needed for emergencies
The PDPA permits it
Special Protections
Limited data collection
Enhanced security
Age-appropriate communication
Parental access rights
Third-Party Websites
Our website may link to external sites. Their privacy practices are not covered by this Policy.
Changes to This Privacy Policy
We may update this Policy. For material changes, we will:
Post a notice on our website
Update the "Last Updated" date
Notify registered users (where applicable)
Continued use of our services indicates acceptance of the updated Policy.
Contact Information
General Inquiries
Hatch Technologies Pte Ltd 11 Prinsep Link, The Foundry Singapore 187949 Email: hello@hatch.sg Website: https://hatch.sg/
Data Protection Officer
Email: hello@hatch.sg We will respond within 3 working days.
Personal Data Protection Commission
https://www.pdpc.gov.sg
Consent and Acknowledgment
By providing your personal data, using our Website, or participating in our programmes, you acknowledge that you have read, understood, and agree to this Privacy Policy. You may withdraw consent at any time by contacting us.